Return Request,, medium image number 0
Return Request,, small image number 0
Return Requestのリンクがコピーされました

Return Request

新商品
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在庫なし
¥ 2,750
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SKU#RETURN-SIMPLE
Return Requestのリンクがコピーされました

Please choose your area and fill in your order info in below.

Return request needs to be purchased per each item and one return request cannot contain multiple items.

This is because the shipping cost is calculated per average weight of one product.

IMPORTANT: Return product must be in brandnew condition with all tags attached in order to receive a refund.

※ Currently this request is not available in Russia and Ukraine. Sorry for the inconvenience.

(FOR A RETURN)

  1. Step1: We will prepare shipping documents (Airway Bill and Proforma Invoice) and send them to you via email. Please print them out and sign Pro-forma Invoice.
  2. Step2: Call either Fedex or DHL and request for a pick-up.
    3. ( Find your FedEx or DHL Locations from the URLs below) http://www.fedex.com/locate or http://www.dhl.com/en/express/shipping/find_dhl_locations.html
  3. Step3: Fedex or DHL driver will come for the pick-up. Please hand him the return package as well as shipping documents(Airway Bill and Pro-forma Invoice).
  4. Step4: Once the return product reaches us we will inspect the condition of the product and make a refund via the payment method you used. 

(FOR AN EXCHANGE)

Same as above. Please return the product and place a new order for the right size.

 

Return conditions:
 
-The item must be unworn unsoaked and still have tags on it. Hemmed products cannot be returned even in brandnew condition.
 
-The item must be in the original packaging.
 
-Return request must be made within 7days after receiving the product.
 
-Return request needs to be purchased per each item and one return request cannot contain multiple items. This is because the shipping cost is calculated per average weight of one product.
 

For any questions please send an email to support@denimio.com with your full name and the order number.

Please also note that we are not operating during weekends and holidays in Japan.  As such it may take several days before you receive the shipping documents depending on the timing of your order.

詳細 Shipping & Returns

Please see below for the details.

日本全国、全商品配送料無料です。

配送会社：佐川急便

ご注文を受けてから2〜3営業日以内に弊社の倉庫から出荷するよう努力しており、お客様は通常出荷後4〜7営業日以内にご注文の商品が到着致します。稀に、配送が遅れることや追加情報や手数料を税関当局より求められることがありますが、お届けする国における関税・税関に関しては、弊社にて対応いたしかねます。予めご了承ください。ご不明な点などございましたら、ご連絡ください。

Please see below for the details.

日本全国、全商品配送料無料です。

配送会社：佐川急便

ご注文を受けてから2〜3営業日以内に弊社の倉庫から出荷するよう努力しており、お客様は通常出荷後4〜7営業日以内にご注文の商品が到着致します。稀に、配送が遅れることや追加情報や手数料を税関当局より求められることがありますが、お届けする国における関税・税関に関しては、弊社にて対応いたしかねます。予めご了承ください。ご不明な点などございましたら、ご連絡ください。